Documentation – from planning to final product

We always start new projects by drawing up a general progress plan and arranging with the client how the work is to proceed and be distributed. Based on this, we then produce a price estimate as an upper limit for the project. Contact us for a quotation or complete the online form at the bottom of this page.

The phases below describe our tried-and-tested model.

Planning

• We find out who the intended readership is, and what they are to learn from the documentation.
• We agree on tools, formats, language etc.
• We produce a time schedule.

Information-gathering

• Practical introduction to the product.
• Sourcing of information on the product, e.g. specifications, previous documentation and marketing materials.
• Access to a test version of the product.
• Assign a contact to answer any questions we might have.

Design

• We create templates and agree on the design and layout of the documentation.

Structure

• We set up a structure/layout for the documentation.
• We create a prototype with the right design and structure for you to approve before production gets underway.

Production

• We enter content into the structure.

Testing

• We proof the documentation.
• We test the technical features of the documentation.
• You quality assure the contents of the documentation.

Project close-out

• We make any adjustments in response to your feedback.
• We produce the final version of the documentation.

Project management

We monitor the project continuously so that you can rest assured that you will get what you have ordered in terms of quality, time spent and price.

Submit request for documentation services